Contact Us
Whether you have a question about one of our crypto casino reviews, want to flag something we may have missed, or simply need a point in the right direction before you play, this is the place to reach us. The team behind Bitcoin Casino reads every message and aims to respond within two business days.
A quick note before you write: Bitcoin Casino is an independent comparison and review site. We do not operate a casino, take bets, process deposits, or hold player funds. If you have an account issue with a casino listed on this site, the fastest resolution will come from that casino's own support team directly.
What We Can Help With
Our editorial team is best placed to assist with questions that relate to the site itself. Here are the kinds of messages we can genuinely respond to:
- Review accuracy — if you believe a detail in one of our reviews is out of date or incorrect, let us know. We keep our fact-check dates current, and reader feedback is part of how we stay sharp.
- Methodology questions — want to understand how we score a site's bonus terms, assess payout speed, or evaluate licensing? We're happy to walk through our process.
- Site suggestions — if there is a crypto casino you think deserves coverage, or a topic you'd like to see addressed, we welcome the input.
- Responsible gambling concerns — if you or someone you know is struggling with gambling, please reach the National Problem Gambling Helpline at 1-800-GAMBLER (1-800-426-2537), available 24/7. You can also visit our responsible gambling page for further guidance and resources. Offshore crypto casinos do not always offer the same self-exclusion tools or player protections as state-regulated operators, so external support is especially important.
- Affiliate and partnership enquiries — if you represent a licensed crypto casino and want to discuss how the site works commercially, use the contact form and mark your message clearly.
- Press and editorial enquiries — journalists and researchers are welcome to get in touch.
A Note on Our Editorial Independence
Bitcoin Casino earns revenue through affiliate partnerships. When you follow a link from this site to a casino and create an account, we may receive a commission. That commercial relationship does not determine how sites are ranked or reviewed. No casino can pay for a higher score, and we will always note genuine drawbacks — including for the highest-ranked options. Our about us page explains the full methodology.
Legal and Tax Questions
We cover the regulatory landscape for US players as clearly as we can — including the offshore grey area that crypto casinos operate in, state-by-state variation, and what licensing from jurisdictions like Curaçao or Anjouan actually means in practice. However, we are not lawyers or tax advisors. Any question that touches on the legality of playing in your specific state, or on how to report gambling winnings or crypto gains, should be directed to a qualified legal or tax professional. Please do not treat anything on this site as legal or tax advice.
For a general overview of how the offshore crypto casino market works for US players — including restricted states, age requirements, and the grey-area status of these sites — see our terms and conditions page.
Age and Eligibility Reminder
Bitcoin Casino is intended for adults only. You must be at least 18 years old to use this site, and 21 or older in states where that is the applicable minimum age for gambling. If you are unsure of the rules in your state, check with a legal professional before playing at any online casino.
Response Times
We aim to reply to all messages within two business days. During busy periods it may take a little longer. We read everything, even when a response isn't always practical — feedback on inaccuracies or missing information is always acted on, even if we don't reply individually.
For responsible gambling support, please do not wait for our response — contact 1-800-GAMBLER directly for immediate, confidential help.